Privacy Policy
Prodetec is committed to protecting your privacy and handling your personal information in a transparent and secure manner in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or interact with https://prodetec.com.au.
1. Who We Are
Prodetec operates in Australia and provides professional inspection, detection, and related services.
Website: https://prodetec.com.au
If you have any questions about this Privacy Policy, you can contact us using the details provided on our website.
2. What Personal Information We Collect
We may collect the following types of personal information:
- Name
- Email address
- Phone number
- Company name
- Enquiry details or messages
- IP address
- Browser and device information
- Website usage data
We only collect personal information that is reasonably necessary for our business activities.
3. How We Collect Your Information
We collect personal information when you:
-
- Submit an enquiry or contact form
- Communicate with us via email or phone
- Comment on our website (if enabled)
- Browse our website
- Interact with embedded third-party content
4. Why We Collect Your Information
We collect your personal information to:
- Respond to enquiries and provide services
- Communicate with you about our services
- Improve website performance and user experience
- Maintain website security
- Meet legal and regulatory obligations
- Send relevant business communications (where permitted)
5. Cookies and Tracking Technologies
Our website uses cookies to:
- Improve site functionality
- Analyse website traffic
- Remember user preferences
You may disable cookies in your browser settings, however some parts of the website may not function correctly.
We may use analytics services such as Google Analytics to collect anonymous usage data.
6. Embedded Content
Pages on this website may include embedded content (e.g. videos, maps, images, articles). Embedded content behaves in the same way as if you visited the external website directly. These third-party websites may collect data about you and use cookies.
7. How We Store and Protect Your Data
We take reasonable steps to protect your personal information from:
- Loss
- Misuse
- Unauthorised access
- Disclosure or alteration
Access to personal data is restricted to authorised personnel only.
8. Data Retention
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
9. Disclosure of Personal Information
We do not sell your personal information.
We may disclose personal information to:
- Service providers assisting our business operations
- IT and website service providers
- Analytics and hosting providers
- Legal or regulatory authorities where required
All third parties are required to handle your information securely.
10. Overseas Disclosure
Some of our service providers may store data on servers located outside Australia. Where this occurs, we take reasonable steps to ensure your information is protected in accordance with Australian privacy standards.
11. Your Rights
You have the right to:
- Access your personal information
- Request corrections
- Request deletion (where legally permitted)
- Withdraw consent for marketing communications
To exercise your rights, please contact us.
12. Marketing Communications
If you receive marketing communications from us, you may opt out at any time by using the unsubscribe link or contacting us directly.
13. Complaints
If you believe we have breached your privacy rights, you may contact us. We will investigate your complaint and respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Website: www.oaic.gov.au
14. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website.
15. Contact Us
For privacy enquiries, please contact us through the contact details available on our website: